Terms of Service

Last updated: April 2026

Please read these Terms of Service carefully before using RehabMetrics IQ. By creating an account or using the service, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing or using RehabMetrics IQ, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.

2. Description of Service

RehabMetrics IQ is a clinical documentation tool that helps physiotherapists and rehabilitation clinicians record, score, and interpret standardised outcome measures. The service is provided on a subscription basis following a 14-day free trial.

3. Eligibility

RehabMetrics IQ is intended for use by qualified healthcare professionals only. By creating an account, you confirm that you are a registered or licensed clinician in your jurisdiction and that you will use the service in accordance with applicable professional and legal standards.

4. Clinical Disclaimer

RehabMetrics IQ is a documentation and scoring assistance tool. It is not a medical device, does not provide diagnoses, and does not constitute clinical advice. All clinical decisions are the sole responsibility of the treating clinician.

Scores and interpretations generated by RehabMetrics IQ are derived from published normative data and should be interpreted in the context of the individual patient. RehabMetrics IQ accepts no liability for clinical decisions made on the basis of information produced by the service.

5. Patient Data and Privacy

You are responsible for ensuring that your use of the service complies with applicable privacy laws in your jurisdiction. We recommend using patient initials rather than full names, and not entering Medicare numbers or other government identifiers. See our Privacy Policy for details on how we handle data.

If you use patient follow-up emails, you are responsible for entering the correct patient email address and for ensuring the patient understands that emailed questionnaire links are not for urgent symptoms, emergencies, or new medical concerns.

6. Trial and Subscription

  • New accounts receive a 14-day free trial with full access to all features.
  • No credit card is required to start a trial.
  • After the trial period, continued access requires a paid subscription.
  • Subscription fees are billed monthly or annually as selected at checkout.
  • You may cancel your subscription at any time. Access continues until the end of the billing period.

7. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose.
  • Share your account credentials with others.
  • Attempt to reverse-engineer, copy, or resell the service.
  • Upload content that is false, misleading, or violates third-party rights.

8. Intellectual Property

All content, design, and software comprising RehabMetrics IQ is the property of RehabMetrics and is protected by copyright. Clinical outcome measure scoring algorithms are derived from publicly available published literature and referenced accordingly.

9. Limitation of Liability

To the maximum extent permitted by law, RehabMetrics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service, including any clinical outcomes or patient care decisions.

Our total liability to you in any circumstances shall not exceed the amount you paid for the service in the three months preceding the claim.

10. Changes to These Terms

We may update these terms from time to time. We will notify you by email of material changes. Continued use of the service after changes constitutes acceptance of the updated terms.

11. Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.

12. Contact

For questions about these terms, contact us at Support@RehabMetricsIQ.com.