Data Deletion
You have the right to delete your data from RehabMetrics IQ at any time. This page explains your options for removing patient records, your account, and all associated data.
Delete Individual Patient Records
You can delete individual patient records and their associated assessments from the RehabMetrics IQ web app at rehabmetricsiq.com:
- Log in to your account at rehabmetricsiq.com.
- Select the patient from the sidebar.
- Click the Delete patient button next to their name.
- Confirm the deletion. This permanently removes the patient and all of their assessments.
Individual assessment entries can also be deleted from within a patient's record in the web app.
If you use the RehabMetrics IQ mobile app, patient records are shared with your web account. Deleting a patient via the web app removes their data across all platforms.
Delete Your Account and All Data
To permanently delete your account and all data associated with it — including all patient records and assessments — send a deletion request by email:
Send your request to:
Support@RehabMetricsIQ.comUse the subject line Account Deletion Request and include the email address associated with your account. We will process your request within 30 days and confirm by email once complete.
What Gets Deleted
When your account is deleted, we permanently remove:
- Your account credentials and profile.
- All patient records you have created.
- All clinical assessment data and scores.
- Your subscription and billing history (note: Stripe may retain payment records as required by law).
Deletion is irreversible. We do not retain backups of deleted accounts beyond 30 days.
Google Sign-In Users
If you signed in using Google, deleting your RehabMetrics IQ account does not affect your Google account. You can revoke RehabMetrics IQ's access to your Google account at any time via Google Account Permissions.
Questions
If you have questions about data deletion or your rights under applicable privacy law, contact us at Support@RehabMetricsIQ.com.